Account Management

Our Account Management Service is designed to provide Amazon sellers with complete backend support—from daily operations and issue resolution to long-term strategic planning. By taking over the operational workload, we help sellers maintain a healthy, scalable, and profitable Amazon presence.

Operational Excellence

1. Account Health Monitoring: Regular audits of key metrics (ODR, LSR, Inventory Performance Index, etc.) to ensure your account meets Amazon's performance standards and stays in good standing.

2. Policy Compliance & Prevention: Ongoing checks to ensure your listings and operations comply with Amazon's Seller Code of Conduct, listing policies, and performance thresholds.

3. Performance Optimization: Support in improving key metrics, preventing suspensions, and implementing corrective actions proactively to enhance seller trust and ranking.

Seller Support Case Management

1. Case Creation & Resolution: We write and manage all seller support cases on your behalf—whether it’s fixing stranded listings, shipment issues, or reinstating ASINs.

2. Strategic Escalation: When support fails to resolve critical issues, we escalate to internal Amazon teams with proper documentation and effective appeal communication.

3. Follow-up & Documentation: We track every case, follow up regularly, and maintain a documented history to ensure accountability and effective resolution.Customer Feedback and Reviews Audit:

Operational Support

1. FBA & Shipment Management: Creating and reconciling shipments, troubleshooting receiving issues, managing removal orders, and ensuring seamless fulfillment.

2. Listing Setup & Optimization: Flat file uploads, title and content optimization, and suppression issue fixes to maximize visibility and compliance.

3. ASIN Troubleshooting: Handling variation issues, stranded listings, detail page problems, and ensuring your products remain live and optimized.

Growth Strategy

1. Scalable Account Roadmap: Strategic planning to guide catalog expansion, product lifecycle management, and positioning in new categories or marketplaces.

2. Promotions & Visibility: We assist in planning promotions, coupons, and deals aligned with inventory and traffic trends to boost conversion and visibility.

3. Operational Scaling Support: As your business grows, we help set up the right processes, tools, and structure to scale efficiently without sacrificing performance.

Benefits

1. Proactive Risk Prevention: Eliminate guesswork with preventive measures that safeguard your account.

2. Operational Efficiency: Streamlined backend processes reduce overhead and errors.

3. Sustainable Growth: Strategic insights that fuel long-term, scalable growth.

4. Peace of Mind: Full-service support so you can focus on building your brand, not fixing problems.

Why Choose Our Account Management Service?

1. Amazon Expertise: Our team includes Amazon experts and operational strategists with deep marketplace knowledge.

1. Amazon Expertise: Our team includes Amazon experts and operational strategists with deep marketplace knowledge.

3. Customized Growth: We align our services with your business model and brand goals to maximize results.

Other Services

Account reinstatement

ASIN Appeal

Seller Account Protection